i don't want to sound like all i do is complain about retail experiences, so . . .
i went into The Container Store the other day. i love that store. I think i would go there even if they charged admission. There are so many nifty interesting things on their shelves. But there's something more special there. whenever I ask a staffer about a problem, they make it their mission to solve it. It's not just corporate obedience/policy at work, either. they have a genuine passion about their work and helping me find whatever it is i need. they all carry tape measures too, to check if the item will fit on the shelf etc where i need it. circuit city, take a lesson.
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