well HP came through at last

Well it took 4 send-ins, but i finaly got my HP laptop back from repair-- this time it was packed properly and all fixed-- new top and back, new battery (wow-- not expected) so while we had our ups and downs, congrats to HP for sticking with it and making it right. they also called me to check and see if i'm happy now :-) haven't called them back yet. will post any noteworthy information. but unit is working great.